If you have a question, issue, or complaint about any product you purchased online on our website, please contact us by email or by filling out the contact form available here.
In the event of a dispute, the consumer may also resort to an Alternative Dispute Resolution entity:
Centro de Arbitragem de Conflitos de Consumo - Braga (CIAB - Tribunal Arbitral)
Contact:
Rua D. Afonso Henriques, 1
4700-030 Braga
e-mail: geral@ciab.pt
Telefone: 253 617 604 (chamada para a rede fixa nacional)
CNIACC - Centro Nacional de Informação e Arbitragem de Conflitos de Consumo
Contacts:
Braga
Rua D. Afonso Henriques, 1
4700-030 Braga
253619107 (chamada para a rede fixa nacional)
e-mail: geral@cniacc.pt
Viseu
Largo de Santa Cristina (Casa Amarela),
3500-181 Viseu
232 451 135 (chamada para a rede fixa nacional)
e-mail: viseu@cniacc.pt