Privacy policy
Privacy Policy
Last updated: March 2026
At Mamie Coco, your privacy matters to us. This Privacy Policy explains how we collect, use and protect your personal information when you visit our website, place an order, or interact with our services.
By using our website, you agree to the practices described below.
1. Who We Are
This website is operated by:
Mamie Coco
Lotus Libella Lda
Rua do Souto 13
4700-329 Braga
Portugal
Email: info@mamiecoco.com
VAT Number: PT519192788
Mamie Coco is the data controller responsible for your personal data.
2. Information We Collect
When you visit our website or place an order, we may collect the following types of information:
Information you provide directly
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Name
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Email address
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Shipping and billing address
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Phone number (if provided)
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Payment information
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Messages you send to us
Order information
When you make a purchase, we collect information necessary to process your order, including:
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purchased items
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order value
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delivery details
Payment information is processed securely by our payment providers and is not stored by us.
Automatic information
When you browse our website, certain information may be collected automatically:
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IP address
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browser type
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device information
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pages visited
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time spent on pages
This information helps us improve the experience of our website.
3. How We Use Your Information
We use your personal information to:
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process and deliver your orders
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communicate with you regarding your purchase
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provide customer support
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improve our website and services
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prevent fraud and ensure security
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send newsletters or updates (only if you subscribe)
4. Shopify Platform
Our online store is hosted by Shopify, which provides the ecommerce platform allowing us to sell our products.
Shopify may collect and process certain personal data to operate and improve the platform. You can learn more about Shopify’s privacy practices here:
https://www.shopify.com/legal/privacy
5. Sharing Your Information
We only share personal information when necessary to operate our business, including with:
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payment providers
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shipping carriers
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website hosting services
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analytics providers
These providers process data only to perform services on our behalf.
We do not sell or rent your personal data to third parties.
6. International Data Transfers
Some of our service providers may be located outside the European Economic Area (EEA).
When this occurs, we ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.
7. Data Retention
We retain personal information only for as long as necessary to:
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fulfil orders
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comply with legal obligations
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resolve disputes
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enforce agreements
8. Your Rights (GDPR)
If you are located in the European Union, you have the right to:
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access your personal data
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request correction of inaccurate data
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request deletion of your data
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restrict processing
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object to processing
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request data portability
To exercise any of these rights, please contact:
You also have the right to lodge a complaint with your local data protection authority.
9. Cookies
Our website uses cookies to improve functionality and analyse website traffic.
Cookies may be used to:
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remember items in your cart
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improve website performance
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understand how visitors use the website
You can adjust cookie settings in your browser.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements.
The updated version will always be published on this page.
11. Contact
If you have any questions about this Privacy Policy or your personal data, please contact us at: